Here at Dive The World we are always looking at ways to improve our service to you our valued customer. With our wide range of destinations and products, many people choose to book with us again and again. They trust our service and know that our recommendations will help ensure their dive holidays live up to their expectations and go without a hitch. We want to thank those customers and make ourselves your number 1 choice for diving holidays. So we are delighted to announce 2 important improvements to our terms and conditions.
1. Full Refund on Operator Cancellations
When an operator cancels we will give you a full refund. We will pay to you the funds we received from you, and we will pay the transfer fees for the refund too! What a service!
This new protection for our customers against operator cancellation costs has been reflected by the removal of the cost of admin charges for refunds from our terms and conditions.
2. Loyal Customer BONUSES!
All our returning customers enjoy some additional privileges and benefits as an expression of our gratitude for your loyalty. In addition to our Returning Customer Discount we now have a new Frequent Diver Discount AND we are waiving admin charges for returning customers who need to amend their booking.
- Returning Customer Discount – another initiative from Dive The World to ensure you get the best possible value for money: Book 2 scuba diving trips with us and receive a 5% returning customer DISCOUNT applicable to your second holiday and every one after that. Just complete our simple QA form to qualify.
- Frequent Diver Discount – make 5 dive bookings with us and receive 10% off the price of your 5th booking from Dive The World’s Gold Range (contact us for the latest full list of Gold Range products). This discount is repeated every additional 5 bookings that you make.
- Free Booking Amendment - we know that it’s not always possible to stick to your plans. So we will waive our US$ 100 administration charge for the first change you request to any booking as a repeat customer. See the ‘Changes to Your Booking‘ section.
Note: this discount is limited to the price of your previous booking(s). You will be entitled to a full 5% discount off your next booking, provided that the total price of your previous bookings is greater than or equal to the price of your next booking. Otherwise the discount will be limited by and applied to the total price of your previous bookings. Discounts apply only to the price of the dive packages, not to park fees, taxes or any other supplementary charges. Send us an enquiry for more detailed information.
Are you excited about your next diving trip? Then book with us for unbeatable returning customer bonuses and operator cancellation protection. Contact Dive The World now on +66 (0)83 505 7794 or send us an email.
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