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  Sipadan Kapalai Dive Resort

  More Customer Reviews

"Excellent service from airport pick-up to resort and return. Facilities are quiet and comfortable. Dive shop is very friendly and professional." - Peter Stedman, Canada ...

"Excellent! I don't know how to discribe in detail. I really enjoy the experience. No matter equipment, staff or facilities. If you need negative comments, the only one is that for me, 1 hour snorkeling at Mabu Island is too short. But since others had returned the boat, it's fine for me." - Zhaohui Xiong, China ...

"Superb service from the diving centre on Kapalai, they prepare tanks and BCD, bring it on the boat, put it on you, change it while you rest during your surface time, never a mistake, never seen anything like that ;) Staff in general very professional, precise and friendly. In brief: the best I've seen. ;)" - Diego Lucchesi, Italy ...

"The dives were well planned, no problem with equipment and we received excellent service. The staff is friendly and very accommodating and helpful. The divemaster knew the dive sites very well." - Aji Espinoza, Philippines ...

"Staff on the resort, from the dive crew and service staff to general maintanence workers, were very warm and always ready with a smile, lending to the very relaxed and personable atmosphere. Rooms and bathroom facilities were amply clean and comfortable. The excellent service attitude of the kitchen staff made it a memorable and recommended experience." - Theobald Tio, Singapore ...

"Smooth operation, from pick-up to transfer back to airport. 3 boat dives a day on a comfortable boat with very friendly guides and dive crew. Excellent kitting up facilities." - Bristi Basu, England ...

"Friendly staff, everything is run well, rooms are spacious and clean. Dives are well organized, system runs smoothly and we had no hiccups." - Ben Otomo, Japan ...

"Fantastic accomodation, very friendly and helpful people. Dive equipment rental in good condition." - Marlene Parker, Switzerland ...

"The team in every area of the resort were friendly, helpful and clearly very hard working; the level of service provided was just far above what was expected - everything from the dive teams setting up our kit and making sure it was in the boat every day, to the service staff in the dining hall." - Rebecca Vine, UK ...

"Staff throughout the resort were extremely friendly; DMs and dive planners and boatmen were really excellent, boats all left on time, DMs very very knowledgable." - Andrew Thomson, Singapore ...

"Very friendly staff for the resort and always have good smile. The Dive master are will experienced on the area and very friendly and funny." - Abdul Aziz, Saudi Arabia ...

"It is a resort completely focussed on divers and therefore 'divers paradise'." - Lisette Willemse, Netherlands ...

"The best! Kapalai was wonderful.The bungalow was beautiful, the food was great and also the staff was very nice. The dive-center was also very good and had very high service! And the diving was amazing! The best diving I've ever had with all the sharks and turtles." - Helena Gustafsson, Sweden ...

"The people were very friendly and helpful, everyone was always smiling,polite, helpful and happy to be with. The diving was great and the accomodation was good too. One of the things I enjoyed the most was your divemaster's attitude to their work. They all enjoyed their work and went out of their way to make sure I enjoyed my holiday. Jinky in particular, took me to find some mandarin fish, and the dive was the funniest, silliest and most rewarding dive I have ever had. I really enjoyed diving at your resort!" - Andrew Warne, Australia ...

"The staff were absolutely brilliant. Not only were the dive masters very approachable and professional, but the whole resort staff were fantastic. They were all helpful and there was a fantastic morale." - Natalie Games, Vietnam ...

"DMs excellent; rented equipment (BCD, regulator and weight belts) in good condition, and all staff know what they are doing on a dive." - Siew Tuan Chew, Philippines ...

"The services provided by the dive staff and resort staff were very attentive. All our equipments (sic) were always being cared for and we did not have to lift our hands to carry anything. Food and equipments are always available." - Carmen Low, Singapore ...

"Everyone was friendly, helpful and professional. Although there didn't seem to be a system for deciding on who got Sipadan permits so the lovely lady did her best but it didn't seem fair on her or the divers. " - Jacqueline Lax, England ...

"I would recommend it to any diver that wants to dive at Sipidan. We were really well looked after by the staff, both on or off the water." - Dave Farmer, UK ...

"The trip was fascinating! In fact this is my third trip to Sipadan-Kapalai Resort in 3 months and I will still be going back there really soon. The resort is so much fun compared to the other resorts available in the Borneo area and I like the diving there especially. It would be even be better if we are allowed to go to Sipadan more frequently but with the fact that they have so much divers and so little permits, I guess they can't really help it too. The dive crews and staffs are friendly; I really enjoyed my trip." - Hsien Chee Tan, Malaysia ...

"The operators of Kapalai were professional, safe and organised and always trying to improve your diving experience. The resort was clean, well managed and simply magical!" - Samantha Sharp, Australia ...

"A lovely resort, not as compact and catering for bigger groups and more day trippers, which is fine but tends to make everything a little rushed. All our dive masters were excellent, we had several different ones at Kapalai." - Mark Galaz, Australia ...

"We had our own dive gear but all other equipment was great. The staff went above and beyond our high expectations and displayed the best service we have ever experienced. The facilities were amazing. The resort itself is truly paradise and faultless.
The divemasters ensured we saw heaps of marine life. Dhon in particular was an outstanding divemaster and Hatta provided exceptional service, always making sure our equipment was looked after and ready to go. He is one of the friendliest people we've ever met and deserves a medal for his work! Additionally, all the staff who said hello and smiled as they went about their business made our stay that bit more special.
Also, Francis the videographer at lkwid spent 3 dives with us at sipidan and made an amazing video for us to purchase. The quality of his editing and filming skills were exceptional. We now have a video that will stay with us forever. Our rooms were always clean when we returned home from diving which was great." - Robert Riches, Australia ...

"All of the dive masters at Sipadan Kapalai were great; they knew the dive sites well, catered extremely well to differing abilities in the group, although I do wonder if some dives/sites should have been restricted to those either with more experience.
Everything about Sipadan Kapalai was magical, the rooms with fishes and rays in the water beneath the balcony, the crew that took care of absolutely everything. Nowhere in the world can you get 5 or 6 dives in in one day with the sunset and night dives off the jetty which had spectacular marine life. The Sipadan island dive sites, swimming alongside turtles, sharks and sitting in a ring of schooling jackfish ... AMAZING." - Sarah Green, England ...

"Accomodation was great, very clean and comfortable. Dive gear was in excellent condition (we had read bad things about the gear prior to going but it was wrong). The only suggestion from the dive side is we had a different guide every day, I would prefer to have the same person, you build a relationship (maybe it was because I'm such a bad diver no guide wanted 2 days of it?(-:). Food was good. Can't think of anything bad to say." - Chris Jennings, Australia ...

"Food were excellent and staff were friendly. The only criticism was the divemasters in the resort could have been more involved with divers during the trip; we are expecting to have more detailed breifing on each dive site. They did an OK job but we think they could have been great." - Queenie Cheung, Hong Kong ...

"We would like to express our gratitude to everyone at Kapalai for making our holiday unforgettable. You guys have such a unique set-up that is truly wonderful. We would recommend Kapalai to everyone we meet (divers and Non divers), we had such a great time. We would most definitely come again!!!" - Linda van Emmernis, South Africa ...

"The place is fabulous!!! The dive masters and all the staff were excellent, very helpful and friendly. The dive facilities was great too. When I did have an issue, it was taken care of immediately and the guys found us at dinner to say the issue had been resolved. I thought that was great service and was pleased. I would totally stay here again in a heartbeat!" - Sandra Reebie, USA ...



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