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  Sipadan Mabul Resort

  More Customer Reviews

"The service was excellent. The dive masters were knowledgeable and friendly. The facilities were very good, clean and comfortable. I did the Discover Scuba with them and they could not have been more patient or reassuring." - Bruce Smith, Canada ...

"The staff were pleasant and helpful. They also seemed very organised. The facilities are nice including the swimming pool. They also have a nice spread for all 3 meals in the buffet; mostly Asian cuisine but really good food. The entire resort is in good condition for a 20 year old resort. Also people staying in SMART can use the faciltites in the connected resort, Mabul Water Bungalows. We went for massages there and had dinner there on one night at additional costs." - Pallavi Jayaprakash, India ...

"Dive equipment is good, Staff is excellent, facilities are average. It will be perfect if there are some plans and activity for nightlife." - Farhad Navabi, Iran ...

"Food could be better. For personal preference, I liked Mabul Water Bungalows more (part of the same resort) Very, very nice! I would rather stay there. But overall great. Equipment/service was great. Lucky to get a really good divemaster - King. Showed us loads of good stuff underwater." - Vera Savina, UK ...

"Sipadan Mabul Resort was an excellent recommendation for our diving holiday. It is purpose-built for divers, non-divers should be warned not to go!
Although it felt like a very long transfer from Kota Kinabalu-Tawau-Semporna-Mabul Island (we landed KK at 11.30 pm and finally arrived at Mabul at 10 am the next day), the operator did their best to make the transfer comfortable. We were met at Tawau airport by a friendly and efficient representative and the car/boat ride was pleasant.
The check-in at the resort was efficient and the quality of inspection by the dive master Ronny to check our licenses and take us on our Orientation Dive and review basic underwater skills was highly professional. Equipment rental is good quality and the level of crew assistance was fantastic.
Meals at the resort are canteen style and good quality. The rooms and the shower facilities are very old and basic but adequate. There was no TV or wireless which would have been good since diving finishes by 4 pm every day. The library books are mainly German language." - Stella Smith, Hong Kong ...

"Very well organized, the divemasters would pay you a visit during dinner the day before the diving to introduce themselves. Dive master paid attention to you. With some dives we had 1 dive master for only 2 divers! All equipment was ready, didn't have to fix it yourself.
Transfer was all very well organized. Facilities of restaurant was very good. Staff was really friendly and easy to access and willing to help. They were being a bit difficult about diving at Sipadan. First they said you had to stay minimum of 4 nights to get a permit for Sipadan, but eventually they did get us there, although we stayed 3 nights. " - Jeanet van de Putte, Netherlands ...

"We stayed at Sipadan Mabul Resort (SMART) and had a fantastic stay. Excellent from the point where we were picked up at the airport just after arrival, during our stay and brought back to the airport. Excellent diving, guiding, accomodation food etc." - Runar Samland, Norway ...

"Thank you for recommending SMART, we had an amazing time!! Extremely welcoming, all staff were very pleasant and friendly. The transfers went very smoothly. We were upgraded to a standalone bungalow without asking for it. Food very good. Resort beautiful. Diving amazing and dive master and crew excellent. The planning of the diving was very organised." - Claire Murphy, UK ...

"Good. Staff were friendly and knowledgeable regarding the dive sites. Equipment was well maintained and some of it was even brand new. Staff at the resort were on the whole very friendly and helpful.
The standard room at the resort was okay. It was a little small but the major problem was the windows. The windows were not glass and you either had the choice of a hinged flyscreen covering it or a wooden door. This meant that if you wanted natural light to come through you needed to use the flyscreen which would let in the hot air from outside and also noise. Also compounding this was the fact that the lights inside the room were quite dim." - Boon Lew, Australia ...

"The accommodation was fine and the dives were well planned and executed. Facilities and equipment were satisfactory although a few new O-rings on the tanks would not go amiss. I found some of the dives a bit rushed - would have enjoyed having a bit more time to just float and look about me.
The food taken to Sipadan was very disappointing. Other operators clearly provided better food for their guests. We dived 3/5 days at Sipadan which was incredibly lucky; we were delighted with this." - Victoria Pearson, UK ...

"The chalets were clean and comfortable and very pleasant to stay in. Lovely gardens around the complex.
We were warned that you need to stay longer than 3 days without having to pay extra to visit Sipidan. This happened to us and we were offered the opportunity to visit Sipadan the day after arriving but for a price. From reading other comments on Trip Advisor we weren't surprised but it came across as a money making scheme. It was just the way it was handled that seemed wrong. However, we all got to see Sipidan so we were very pleased to have got the opportunity to do so and would recommend it to all divers." - Beverley Lorimer, New Zealand ...

"Equipment was easy to store and find to use for dives. Orientation dive was a dog's breakfast but probably not unusual given the variety of divers level and background. Dives were well organised, groups kept fairly small however we did run out of water one day." - Annette Comerford, Australia ...

"All equipment in good condition, all sizes of wet suits and BCDs are available for rent, DIN and yoke tanks, clean and spacious dive equipment store, 3 water tanks, dive schedule is accurately observed, staff is friendly, attentive and always ready to help." - Olga Antoshina, Russia ...

"The dive operators really knew what they were doing and manage the logistics very, very well. Dive masters, boatboys etc. all worked really well together and made each dive great fun." - Rohan George, Cambodia ...

"The accommodation was fine and the dives were well planned and executed. Facilities and equipment were satisfactory although a few new O-rings on the tanks would not go amiss. I found some of the dives a bit rushed - would have enjoyed having a bit more time to just float and look about me. The food taken to Sipadan was very disappointing - other operators clearly provided better food for their guests. We dived 3 out of 5 days at Sipadan which was incredibly lucky - we were delighted with this." - Victoria Pearson, UK ...

"Staff were very professional, friendly and helpful. All was adequate except for face masks because they lacked different face types. The resort was well maintained and kept very clean, all facilities appeared to be well run with no issues during my stay." - Marc Wydro, Australia ...

"I found Sipadan Mabul Resort to be amazing. Their knowledge and experience really impressed me. The accommodation was very good and there was a great variety of daily food options." - Lin Donevska, Australia ...



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