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  Sipadan Mabul Resort

  More Customer Reviews

Customer rating - Excellent
"Staff was very helpful, organized, knowledgeable and accommodating. The facilities were good, relaxed and comfortable. The only thing we didn't like was the fact that the boats ran on 2 stroke motors which stank (lots of blue smoke) and left oil slicks on the water. I think it would greatly improve the enjoyment of the trip if the boats used better 4 stroke motors.
Also we found that the amount of litter on the beach and in the water disturbing. I know the village contributes greatly to that problem and the resort tries to keep things tidy but when you see plastic bottles and bags and cans floating on this beautiful piece of paradise it makes you wonder.
The staff were excellent. The food was adequate but was often not kept very hot. Most meals were lukewarm. Personally I'd like to see more fruit and fresh vegetables.
" - , Canada, 17 November 2010 ...

Customer rating - Very good
"Everything was excellent except for the pre-dive briefings which I thought were always too short and didn't give enough information, e.g. no diagram of the dive site, very basic description of the dive site, no information about wildlife that could be expected to be observed. Also, the DMs did not take time to discuss what was seen or give personal feedback on diving skills etc. The DMs were lovely people but I feel could offer more to the guest diver to make the dive experience better." - , UK, 16 November 2010 ...

Customer rating - Very good
"Excellent diving trips, divemasters are very good and friendly. Animations width music or enything else in the evening, will be nice. And unfortunately we can't get bungalows on water." - , Slovenia, 30 August 2010 ...

Customer rating - Excellent
"The entire staff were very friendly and obliging. The dive equipment was state of the art and well maintained. Furthermore the board and lodging was excellent, too. To sum up, I'd like to say that we felt like in paradise. The place is not easy to top." - , Austria, 18 August 2010 ...

Customer rating - Excellent
"The divemaster genuinely wanted us to have the very best experience for every dive; she worked hard to make this happen. The on-the-boat service was also excellent. Really liked the storage bin process at the dive shop. There was always fresh water available to rinse our equipment." - , USA, 2 July 2010 ...

Customer rating - Excellent
"We had a wonderful vacation. The diving was incredible, facilities were good. Rental equipment was very good; dive staff very professional." - , USA, 1 September 2008...

Customer rating - Excellent
"A resort created for the divers ... every details have been thought of keeping in mind divers expectations. Excellent dive equipement, optimized diving schedule and absolutely amazing staff." - , France, 24 August 2008 ...

Customer rating - Excellent
"Staff were great - from dive master to boat operators and helpers - friendly, approachable and knowledgeable." - , Australia, 13 August 2008 ...

Customer rating - Very good
"Nice service, smiling and helpful staff, everything was working and high standard." - , Denmark, 29 July 2008 ...

Customer rating - Very good
"The SMART diving staff were friendly, professional, very attentive and safety conscious, making our dives really wonderful experiences where we could just concentrate on the superb marine life without any worries. Patrick was our dive guide and he was brilliant and so were the boat staff. Both the equipment and facilities were great too. There were always books on hand to help us identify the marine life we had seen. We couldn't fault the dive team, their equipment and facilities.
The atmosphere of the resort was very friendly and the food was excellent. The rooms were good too, although we could have done with a mosquito net, and the shower was very weak. The rooms and resort were kept very clean. The transfer to the resort ran very smoothly indeed. We were very impressed!
" - , UK, 18 December 2007 ...

Customer rating - Excellent
"Everything was up to date and the dive operator and staff were all amicable. This was my first experience diving and the entire experience was great. I couldn't have asked for a more personable staff." - , USA, 22 October 2007 ...

Customer rating - Excellent
"Very nice resort on a beautiful island. Very professional staff at all levels making us feel very welcome. Equipment and boats were of excellent standard and run by people who knew what they were doing." - , UK, 18 April 2007 ...

Customer rating - Excellent
"It was GREAT !!! Specially the staffs around made us just feel at home, rather better than home. They are so cheerful, humble, hospitable, courteous, patient and customer ervice oriented. The equipments were well maintained keeping in view the safety standards. The place where they were stored was really good. Really mouth watering, fresh and tasty food. The facilities provided were second to none." - , India, 8 February 2007 ...

Customer rating - Excellent
"Staff were extremely friendly and competent and flexible." - , Vanuatu, 17 December 2006 ...

Customer rating - Excellent
"Every aspect of the service was excellent. From the pickup at the airport to the greeting, had a really great time there. Great food, friendly staff." - , Australia, 21 March 2006 ...

Customer rating - Excellent
"Wonderful chalet, relaxed atmosphere, friendly service, nice people, beautiful surroundings, good food, great diving." - , Germany, 27 October 2005 ...

Customer rating - Excellent
"The staff was extremely friendly and helpful with all of our needs. There was always someone around, if you needed anything you didn't need to look far ... The boat captain and assistant were also great - always a smile and laugh for you. Excellent service from helping you into your BCD to serving tea at the surface intervals ... The divemaster was wonderful. Extremely knowledgeable about the sites. And interested in showing you whatever you wanted to see. Somehow they always managed to find it, no matter how small or rare." - , Hawaii, USA, 28 November 2004 ...