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Dive The World Privacy Policy

This page describes our privacy policy in relation to all forms of communication and correspondence between you, our customers and website users, and Dive The World.

Dive the World understands the importance of keeping information about you confidential and secure. When you browse our site, we do not collect any personal information about you. We will only ever gather your personal information if you give it to us in the course of making your dive package booking.

Cookies

The Dive the World website does not store any cookies on your computer.

We do use third-party affiliate partners for some services (e.g. Google). These companies may store cookies on your computer. We do not have responsibility for the policies and practices of these sites but we do not use any third party partners that do not have a clearly stated privacy policy.

Email

We maintain a mailing list of people who may be interested in receiving promotional diving tour materials and other emails from Dive The World. We do not add your email address to this mailing list unless you specifically sign up for the service. You can opt out of this mailing list at any time.

Your email details will not be passed to any other third parties except where necessary to process your booking or enquiry.

Security of Credit Card Details

At Dive The World we take the security of your financial information very seriously. We have implemented an internal security system to maximise data security at every level.

In normal circumstances we will never collect your bank or credit card details. All credit card transactions will be processed on the secure server of our merchant processor using PCI compliant (Payment Card Industry) data security standards.

In the unusual circumstance that you want us to process a credit card transaction for you, we will need to collect your credit card details to process this transaction. We will ensure that such credit card information is stored securely and is not held online on any non-secure server. The credit card transaction will be processed on a PCI secure server.

Use of Personal Details

We retain the personal information you have given us in connection with your booking in our database. We will pass only the necessary personal information to your service provider as applicable to make the diving package booking. When you provide us with personal information, we are entitled to assume that you are happy for us to disclose these details to the dive tour service provider unless you specifically state otherwise.

We will not share your personal information with anyone other than the service provider, under any circumstances.

We do ask our customers for feedback about their bookings with us via our questionnaire or student diaries. We may use the information you provide in this feedback as testimonials on our website for the interest of other customers.

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Testimonial
... Many thanks for all the tour organising you did for me. I wasn't the easiest customer in terms of expecting miracles performed instantly, but I was pleasantly surprised when you achieved them. See you again one day ...
Alex Ballard, United Kingdom
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 DIVE THE WORLD   
Unit 702, 7/F Bangkok Bank Building,
No. 18 Bonham Strand West, Hong Kong
Tel.: +66 (0)83 505 7794
Fax: +66 (0)76 281166
E-mail: info@dive-the-world.com
Website: http://www.dive-the-world.com