This guide is intended to help you select the most cost effective way to pay for your diving trip, while also asking you to consider helping us to minimise our collection costs.
One of the many benefits of booking your diving trip through Dive The World is that we offer a range of payment options to give you a convenient and cost effective way to pay. We recognise that international bank transfer fees, currency conversions and credit card fees can be a significant addition to your trip's cost. Most dive operators cannot offer the same range of payment methods. They will usually ask for payment in a specific currency to a bank account in their country, or a credit card payment with a surcharge to cover their collection costs.
When you make your booking with us we will send you a Provisional Booking Held Notification. This form will tell you the amount you need to pay. The amount will be expressed in the currency used by the operator (the source currency) that provides the trip but you do not have to pay in that currency. The form will also include instructions detailing the payment methods that we accept - bank transfers/deposits, bank card payments or PayPal. For many customers, this is all the information they need to make their payment. However, if you have any doubts about what is the best payment method for you then the following information below might help you make your decisions:
There are ways to minimise the costs. We encourage customers to pay by domestic bank transfer where possible. We also endeavour to avoid unnecessary currency conversions by offering payment options in a range of major currencies.
Dive The World accepts bank payments by the following methods:
Dive The World accepts bank card payments using an on-line encrypted payment facility provided by Pomelo Pay. You can pay by Visa or MasterCard. Click on the relevant link in the email that we send you and follow the simple instructions on the website. Please have your full bank card details and billing address handy, together with your telephone number and email address.
We can accept card payments in USD, EUR and GBP. You should select the currency your card is denominated in to avoid credit card currency conversion fees (usually 2.5%). Should the use of a foreign exchange rate be necessary, you will be first advised of and then charged the amount at the bank's rate of exchange.
We are charged collection fees for receiving bank card payments (a 3-4% fee is charged). Dive The World accepts this fee and, unlike many operators, we do not pass it on to our customers. We want you to choose the payment method that is most convenient for you.
If you have a PayPal account you can pay directly to ours using our email address firstname.lastname@example.org.
CUSTOMER TESTIMONIALS OF DIVE THE WORLD
... I couldn't fault the service provided by Dive The World. The staff were excellent, very friendly, very accommodating, very professional. ... -- Frances Evans, Germany. [More customer reviews]