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Customer Guidance for Making Payments

Most Effective Ways to Pay for Your Diving Vacation

This guide is intended to help you select the most cost effective way to pay for your diving trip, while also asking you to consider helping us to minimise our collection costs.

One of the many benefits of booking your diving trip through Dive The World is that we offer a range of payment options to give you a convenient and cost effective way to pay. We recognise that international bank transfer fees, currency conversions and credit card fees can be a significant addition to your trip’s cost. Most dive operators cannot offer the same range of payment methods. They will usually ask for payment in a specific currency to a bank account in their country or a credit card payment with a surcharge to cover their collection costs.

Request for payment

When you make your booking with us we will send you a Provisional Booking Held Notification. This form will tell you the amount you need to pay. The amount will be expressed in the currency used by the operator that provides the trip but you do not have to pay in that currency. The form will also include instructions detailing the payment methods that we accept - both bank card payments or PayPal. For many customers, this is all the information they need to make their payment. However, if you have any doubts about what is the best payment method for you then the following information below might help you make your decisions:

Credit card / Debit card

Dive The World accepts bank card payments using an on-line encrypted payment facility with an integrated Verisign security system provided by Stripe.

We can accept card payments in a wide range of currencies. You should select the currency your card is denominated in to avoid credit card currency conversion fees (usually 2.5%).

We are charged collection fees for receiving bank card payments (a 3-4% fee is charged). Dive The World accepts this fee and, unlike many operators, we do not pass it on to our customers. We want you to choose the payment method that is most convenient for you.

PayPal

If you have a PayPal account you can pay directly to ours. The Provisional Booking Held Notification will include a link for PayPal payment in Hong Kong Dollars.



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